GENERAL TERMS OF USAGE AND LIABILITIES
1. General terms
Sole owner and right holder of www.pirtim.lv is:
SIA More 4U
Reg. Nr. LV40103300745
1.1. By confirming the order on www.pirtim.lv the clients confirm that they have acquainted with and agree to the terms of usage and delivery, and have been informed on their rights and liabilities.
1.3. When setting up Personal account / profile and making purchases on the website www.pirtim.lv Customer must treat his personal information with care and consciously. While we grant our customers safety in payment mode and in account registration on our site, More 4U Ltd accepts no liability for any losses incurred by careless handling of private data. NEVER leave unattended bank payment card and any related information when making a purchase on the internet!customer with care and consciousness treats his personal information
1.4. Private account / profile can be set up both companies and private persons.
1.5. In order to make a purchase on the website as a legal person, it is a MANDATORY to create a registered account. LEGAL PERSON REGISTRATION MUST BE APPROVED BY ADMINISTRATION. To speed up the approval, please contact shop administration by phone during business hours. Legal person registration is approved within one business day. Please, if necessary, prepare a registration certificate and / or tax certificate.
1.6. All prices indicated in the online store, are valid for private orders only. Legar entieties see their prices only after registration. Wholesale prices are provided by the seller upon request only.
2. Purchase and payment terms.
2.1. Purchases can be made by
a) registered individuals and legal entities;
b) unregistered private individuals, choosing to complete the order as a "guest".
At the time of placing an order, the customer shall provide such personal data information which is required to deliver purchased goods to the customer's place of living.
2.2. All expenses are covered by the client (incl. Shipment, bank charges and commisions etc). The end amount for payment is indicated in the invoice the customer receives to his e-mail address after placing an order.
2.3. To complete the purchase, the customer puts desired product in the cart. If a product is not available, it is displayed to the customer, but it is not possible to buy it. The quantity of goods can be changed by entering the desired quantity. You can request delivery price calculation, change the quantity of products or save your shopping cart in your personal account / profile. Please remember, product placement in shopping cart does not guarantee product availability. Only when the customer has made payment for the goods in full amount, the company guarantees either the delivery of goods or a full refund of the redeemed / unavailable product. In order to ensure the acquisition of desired goods, we recommend that you make payment for purchase instantly.
2.4. Once a customer has placed an order, the confirmation e-mail is sent to his provided e-mail address. Invoice is sent to customer in separate e-mail. Please wait for the invoice before making payment. Customer makes a payment to the seller's bank account, indicating the invoice number.
A delivery note - invoice is submitted ONLY if the goods are sent to legal persons.
2.5. More 4U Ltd offers following payment methods:
- Transfer to the company's bank account (wire transfer).
2.6. All expenses, such as commissions, must be covered by client.
2.7. All invoices has to be paid within 2 (two) calendar days. If the client has not settled the payment for the purchase within 4 (four) calendar days and has not made contact with the supplier to change or discuss any terms regarding the purchase, the order will be canceled. The Company does not make reservations for clients. All goods available in www.pirtim.lv are owned by SIA More 4U until the client has paid for them.
The payment is complete after the money has been received in the bank account of SIA More 4U.
2.8. If the customer does not receive the confirmation e-mail and in his personal account / profile in the "Purchase History"recent purchase is not to be found, customer should contact the store administration by e-mail info(at)pirtim.lv
3. Processing and delivery of orders.
The order is processed and dispatched only after the receipt of the payment in the bank account of More 4U Ltd. If any of the goods (even though this is not common), the customer wanted to buy, is sold out from the moment they were put in shopping basket until the moment money arrives in sellers bank account, the seller offers to return money for sold out product. The payout procedure is agreed between the company and customer.
3.1. More 4U Ltd offers its customers the following delivery options:
- Within the Republic of Latvia - Omniva, Latvijas pasts and courier delivery;
- ExpressBaltic courier delivery to Lithuania and Estonia;
- Postal delivery within EU countries.
Each type of delivery has different delivery costs. Exact delivery costs are calculated at the time of invoice preparation, based on the specifics of delivery of the purchased product!
To get delivery fee for the country that is outside the European Union, please contact shop administration!
3.2. All expenses are covered by the client (including shipment, bank charges and commissions etc); foreign clients are responsible for any cost of customs and taxes in their country of residing. Payment for the goods and postage must be made in advance.
3.3. All purchases are processed from Monday to Friday and shipped within 48 hours after payment is received. Purchases received on weekends, holidays or outside office hours, will be processed the next business day in the order they were paid for.
3.4. Seller Pirtim.lv is not responsible for any delay in delivery of the goods, if it is related to supplier performance.
3.5. All goods available in www.pirtim.lv are owned by SIA More4U until the client has paid for them. The color and size of the goods may have a slight dissimilarity form the pictures on the home page.
3.6. Pirtim.lv does not carry responsibility in case if the client has not received the purchase due to incorrectly indicated delivery address. The supplier can have the goods re-sent after they are returned and if the client agrees to cover additional shipment expenses. In case if the client does not agree to these terms, the supplier reimburses the purchase price, excluding any additional expenses that might have occurred due to incorrect shipment.
3.7. If the client has not settled the payment for the purchase within 4 (four) calendar days and has not made contact with the supplier to change or discuss any terms regarding the purchase, the order will be canceled.
4. Security issues and warnings!
4.1. Goods offered by Pirtim.lv are not intended for children.
4.2. If the client is not sure whether the particular product can or cannot be used for a specific purpose, please contact the shop administration.
4.3. Product descriptions have informative purpose. Assortment and prices can be changed without previous notice. If the client has purchased a product at the moment of a price change, their purchase will not be subject to price change. Pirtim.lv does not carry responsibility for provided by manufacturer information on the goods.
5. Discounts & gift vouchers.
5.1.The discounts listed on the website are only valid for online orders.
5.2.Gift vouchers. The company is offering to buy gift vouchers of different values ranging from EUR 50.00-EUR 500.00. With gift vouchers clients can pay for goods and delivery charges. Gift voucher has an expiration date 6 (six) months after issue date. After the expiration date Gift voucher is not valid. The gift voucher can not be returned back!
6. Final provisions. Returns and refunds.
6.1. Upon receipt of the product, the customer is obliged to check whether the shipment has all the ordered goods, or the supply of non-defective product within the packaging. Customer is obliged to immediately notify the seller of damaged packaging, broken seals or goods shortage of receipt at the delivery service employee presence. If the item is found non-compliance, the buyer must fill out the form of claims the courier is presenting.
6.2. In accordance with the Article 12 of The Consumer Rights Protection Law and Regulations No. 207 of the Cabinet of Ministers on Regulations Regarding Distance Contracts it is foreseen that any private individual has all rights to withdraw from the agreement within 14 calendar days and return purchased goods to the supplier without giving any formal reason. The aforementioned regulations allow the supplier to withhold only expenses that are connected with shipment of the ordered goods. However the client is responsible for the state of the goods during this 14 day period.
The supplier More 4U has the right to refuse the refund for the returned order if the goods have any mechanical damages on packaging or seals, if goods have any sign of being used, or the order is not returned in full amount.
6.3. If the buyer cancels his order before it has been handed out for delivery to the customer, the seller deducts all commissions related to the return of money to the customer. If the order is placed in the previous month and canceled in the new month after the 5th, the seller will charge 10% of the total invoice amount.
6.4. Product returns can be easily managed directly from clients privat account by filling out „Product returns” file.
6.5. Gift vouchers are not refundable.
7. Settlement of disputes.
Any disputes and conflicts between the supplier and the client are resolved in mutual agreement but, in case no compromise is possible, it is resolved according to the legislation of the Republic of Latvia.