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Frequently Asked Questions

FAQ

No! You do not need to register to place an order. However, if you want to see your order history in the future, you can register. If you choose to register, you will only need to log in to your profile to place your order.

Currently, you can pay for the product by bank transfer upon receipt of the invoice. 

For international deliveries you need to contact our administration. Within Baltic states we offer Omniva and postal deliveries.

Unfortunately, we do not have a precise answer to this question. We process orders within 1-2 working days after receiving the payment and hand it over for delivery. The rest depends on the delivery service. But you have a tracking number, so you can track the order at any time.

In accordance with Article 12 of the Consumer Protection Law of the Republic of Latvia and Cabinet Regulation No. 207 "Regulations on Distance Contracts", it is stipulated that a natural person has the right to withdraw from the contract within 14 calendar days and return the purchased product to the seller without explaining reason. Paragraph 4 of the same Article 12 stipulates that the seller shall deduct only the postage costs related to the sending of the ordered goods to the customer. Postage costs related to the return of the goods are borne by the customer. The customer is responsible for the quality, safety and preservation of the product during these 14 days. SIA More 4U has the right to refuse to accept the product if it has been found to have mechanical damage; withhold payment for the product if it has been used or the customer has not returned the product in full.

The customer can easily complete the return of goods in his / her Private Profile by filling in the required return form.

Gift cards cannot be returned.